Getting started
Signing in
Section titled “Signing in”
You sign in with your email address. The app emails you a six-digit code; type it in and you’re in. If you’ve turned on an authenticator app, it asks for that code too.
The first time you sign in, you read and accept the platform’s Terms of Service and Privacy Policy. Nothing of any firm shows until you have.
Joining a firm
Section titled “Joining a ”A firm adds you by sending an invite to your email. Open the link, confirm your name and phone number, and accept the firm’s own agreement. If you already work for another firm through the app, your details carry over and you only check them.
Home shows what needs you now, most urgent first: a shift under way, offers to answer, briefs to read and reports to write. When nothing needs you, it says so.
More holds your profile, availability, time off, credentials, getting paid, reports and expenses, and which firm the app is showing. Sign out signs this device out; Sign out of every device ends every session you have.
Your profile is yours, once for every firm you work with: your name, phone, photo and a short bio. A firm may decline a bio it can’t use.
Installing the app
Section titled “Installing the app”On a phone, add the app to your home screen from More › Install the app. On an iPhone, notifications only reach you once it’s on the home screen.
Notifications
Section titled “Notifications”The bell at the top lists what’s happened at every firm you work with: new offers, changes to your shifts, check-ins due, reports and pay. Tapping one opens what it’s about, switching to that firm if it needs to.
On call
Section titled “On call”Owners, admins and dispatchers of a firm also get the On call tab: the live board of shifts under way and the alerts that need someone, whether or not they also work shifts. Staff who don’t work shifts see only On call and More.
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