Offers

An offer is a firm asking you to work a shift. It shows on Home under Needs you, and in the bell.

What an offer shows

Before you accept, you see the date and times, the service, the team size, your pay for the shift and the area. The street address, the people and the full brief only show once you accept.

Answering

• Accept shift takes the place. The brief opens straight away.
• Decline offer asks for a reason, and a note when the reason is “Other”.

An offer stays open for a set time: usually 12 hours, or 1 hour when the shift starts within the next day. Every offer closes 15 minutes before the shift starts. Once it closes, nobody can accept it.

When someone else took it

A shift can be offered to more people than it needs. If the places fill before you answer, the offer reads Filled, and there’s nothing more to do.

Clashes

If an offer overlaps work you already have, at this firm or another, the app says so before you accept.